Factors Affecting the Satisfaction of Personnel in the Procurement Operations at the College of Logistics and Supply Chain

Abstract

This research aims to: 1) identify challenges in parcel management at the College of Logistics and Supply Chain, and 2) develop guidelines to improve parcel management within the institution. The study sought to address existing inefficiencies, propose solutions, and create a systematic, fast, and effective approach to enhance parcel management processes. The ultimate goal was to enable the College of Logistics and Supply Chain to achieve operational excellence in parcel handling. The study utilized a population of 77 personnel from the College of Logistics and Supply Chain. Data collection was conducted using questionnaires, and the analysis involved frequency, percentage, mean, standard deviation, and content analysis.analyzed using frequency, percentage, mean, standard deviation and content analysis.