Efficiency Of Internal Educational Quality Assurance Operations: College Of Logistics And Supply Chain

Abstract

This research aims to 1) study the effectiveness of internal educational quality assurance operations, and 2) examine the problems and obstacles, as well as the approaches to implementing internal educational quality assurance operations at the College of Logistics and Supply Chain, Suan Sunandha Rajabhat University. The sample size is 60 people. They are the academic support staff of the College of Logistics and Supply Chain. Data was collected with questionnaires and analyzed by descriptive statistics. The finding found that the effectiveness of internal quality assurance operations at the College of Logistics and Supply Chain, according to the PDCA (Plan, Do, Check, Act) was at a high level in all four areas: Planning (Plan), Implementation (Do), Monitoring and Checking (Check), and Improvement (Act), with an overall average of 4.26. Recommendations for improving the effectiveness of internal quality assurance operations at the College of Logistics and Supply Chain include establishing assessment criteria for educational standards, developing a quality improvement plan for the institution, implementing the quality improvement plan as specified, overseeing and monitoring the operations according to the development plan, and evaluating quality and submitting self-assessment reports to the relevant authorities. All these aspects are crucial for ensuring that quality assurance operations achieve their goals and objectives.