IMPROVEMENT OF CAMPUS INVENTORY DOCUMENT AND PROCESS.

  • Kardpakorn Ninaroon Suan Sunandha Rajabhat University, Bangkok, Thailand
  • Nopadol Burananuth Suan Sunandha Rajabhat University, Bangkok, Thailand
Keywords: Improvement, Campus Inventory, Document and Process, Service Quality

Abstract

The management of campus inventory about document and process should be considered as an emergency situation to be improved to offer the better quality services from the campus of Suan Sunandha Rajabhat Unviersity. The improvement of campus inventory document and process is now vital to the success of the both on campus and off campus to use the same system. One of the important university policy stated that modern online system needed to implement as soon as possible. The major objectives of this research were to understand the flow of document and process of campus inventory and to offer guidelines to improve the flow of document and process of campus inventory to be highly effective. In order to find the results, the using a qualitative research technique was properly conducted with a total of 20 main staff who involved with the campus inventory system from various departments of university at the summer of the year 2019. An in-depth interview format was designed and conducted to gain more in-sight information from the focus group. The findings from the respondents unveiled that the sample group all agreed that the system of campus inventory about document and process should be upgraded to 100 percent online. Since there were many benefits of online systems, the inventory document and process online system must be quickly implemented and all the involved staff must be re-trained for the new upgraded system. Moreover, the system must be able to monitoring constantly and conducted a survey to gain feedback and suggestions to improve better quality of campus inventory system.

Published
2019-10-31