SATISFACTION OF CAMPUS INVENTORY MANAGEMENT.

Abstract

Satisfaction level of campus inventory management is the best way to measure the effective management to meet the expectation of the users and stakeholders. Campus inventory management is becoming complex and involved a lot of money and it is vital to the success of the overall picture of Suan Sunandha Rajabhat University management. Effectiveness of campus inventory management helps to enhance the better university’s financial image and control which it is also essential to gain public confidence. Satisfaction of the students, staff, and faculty members in campus is the topic of resources. The objectives of this research study were to understand the flow of document and process of campus inventory and to offer guidelines to improve the flow of document and process of campus inventory. By using both quantitative and qualitative research technique, a total of 150 main staff from various departments of university at the summer of the year 2019 was subjected to a survey interviewed. In addition, about 15 staff was selected for the in-depth interview. The results of this study unveiled that the focus group reported that the majority of them were very happy and satisfied with the flow of document and process of campus inventory. The system was simple and easy to use and the level of accuracy is no problems with proper speed for transportation within requirement time. However, there are five suggestions from this study. First is to offer more online document and monitoring from both the users and the suppliers of the system. Second is to improve the speed of the flow of the information to be faster during and after the long holidays. Finally, the focus of speed and accuracy should not on only the top management of the university, but also the staff and faculty members who were the main users of the system.