EFFECTIVENESS OF CAMPUS PURCHASING PROCESS.
Effectiveness of purchase process is important to the success of services of Suan Sunandha Rajabhat University in the long run. In fact, the growth of university means the higher volume of purchasing in the campus which is becoming sophisticated system which requires the better process of monitoring. It is necessary for purchasing units in campus to consider to revitalize the monitoring process network with other network on similar functioning. The main aims of this study were to monitoring the effectiveness of campus purchasing process and to develop both speed and integrity of campus purchasing process. This was a research method of qualitative research with the objective to provide the findings of both number and reasoning from a focus group with the use of an in-depth interview from three major perspectives namely: suppliers, staff, and faculty members. Each of three group would consist of 21 individuals and each group would participate in a small focus group to explain their insight information and valuable comments about the process of purchasing. The finding of the study can be showed that there were a small gap of actual experiences of purchasing process and expected experiences of purchasing. The level of satisfaction of three groups were very high for each group: suppliers, staff, and faculty members. The sample groups also suggested some important hints such as the need to constant monitoring the process, the need for shorten the purchasing process, the need to plan ahead what campus need to buy to gain the fast delivery and have all available items.