• Chawisa Songprasit Suan Sunandha Rajabhat University, Bangkok, Thailand
  • Chaithanaskorn Phawitpiriyakliti Suan Sunandha Rajabhat University, Bangkok, Thailand
Keywords: Problems, Solutions, Logbook


Overtime logbook management is one of the most important jobs of the finance and human resource office of the campus of Suan Sunandha Rajabaht University. The problems of the accuracy, speed, and process of logbook management must be reviewed in order to find a better way to improve its effectiveness. The management of logbook for overtime is vital to the employees who depend on the extra income and need to withdraw their extra income as soon as possible. The image of detailed of integrity information is significant to maintain the university effectiveness of management. The objectives were to investigate the problem of overtime log book management and to offer solutions of overtime logbook management. The use of qualitative method is vital to the search of findings. A total of 20 staff who were involved in the overtime logbook process in each department were chosen during the first quarter of 2019. The findings from the focus group revealed that they were very happy with the simple but fast process. Not only that the process allow employees to submit the overtime logbook within one week, but also allow employees to recheck the accuracy of the logbook online which was very convenient. However, there were some suggestions from their feedback that can help to enhance the process and accuracy of the overtime logbook. First, it is important to have a special staff meeting to discuss and offer the feedback to improve the quality of overtime logbook. Second, it is important to use more online information to add, change, and fill in more information online. Third, it is important to offer a training for new staff to understand the process of overtime logbook management.