SATISFACTION OF ACCOUNTANTS AND WORKING CONDITIONS: A CASE OF SUAN SUNANDHA RAJABHAT UNIVERSITY.

Abstract

Satisfaction of accountants is the term used to describe whether a group of accountants working in Suan Sunandha Rajabhat University are happy and fulfilling their expectation and needs at workplace. Satisfaction can be measured and can use some policy to enhance it. The purposes of this study survey the level of satisfaction of accountants and their working conditions and to offer guidelines for enhancing better working conditions. By using a qualitative research method, a total of 120 accountants and related fields from various departments of university was selected at the summer of the year 2019 and they were subjected to a survey interviewed. A Likert-five-scales interview was designed and conducted to gain more in-sight information from three groups: students, staff, and faculty. The findings from the respondents revealed that they were very satisfied with campus working conditions with the overall mean of 4.63 and standard deviation of 0.8734. There are many ways to increase job satisfaction such as providing positive environment, reward and recognition, increase accountant knowledge and skills, employee engagement, career development, fair evaluation, merit system of compensation, and others. Moreover, the workplace were free of too much stress, morale issues, and discrimination practices. In general, most of respondents were happy with the positive and healthy environment in the campus of Suan Sunandha Rajabhat University.