SATISFACTION OF SYSTEM DEVELOPMENT FOR ONLINE TRAINING: A CASE OF SUAN SUNANDHA RAJABHAT UNIVERSITY.

Abstract

One of the important trends of a very competitive higher education is the offer online learning. Online training and learning are rapidly expanding in higher education all over the world. On line training can be a course or program delivered completely online which is generally self-pace and customizable to fit with individual specific learning needs. Students can learn anywhere and anytime. In other words, students can learn out of classroom. Suan Suandha Rajabht University are creating many important online trainings and learnings to student population that aims to promote student learning opportunities, experience, and effectiveness. Students’ satisfaction with online training needed to be measured the corrected way with feedback survey and assessment. The objectives for this study were to determine to what degree students were satisfied with campus online training as well as to provide suggestions to enhance satisfaction in campus online training. This was a case of students in Suan Sunandha Rajabhat University. A quantitative research method was conducted with the using five Likert scales questionnaire. A total of 200 students who regularly enrolled in campus online training during the semester 1 of the year 2019. Sample groups were selected randomly. The findings of this study indicated that students’ level of satisfaction of online training were high but not very high. However, the overall level of satisfaction of students depended on some vital factors such as clear objective, fair evaluated, interesting material covered, video supplement, and good technical support. However, there were some weaknesses of online training such as there is no student and faculty interaction, no peer interaction, and no intellectual stimulation.